Carer

Worcestershire Association of Carers

Everyone cares for their family and friends. But some families and friends need extra care and support due to an illness, disability or even age. If you provide that care, you are a carer.

Worcestershire Association of Carers (WAC) has 25 years of experience supporting carers.

WAC is a registered charity providing a range of information, advice and support to carers and is the leading voice for carers across the county.

Support is provided in many areas including; practical support around the caring role, carer wellbeing, getting a break, and understanding legal and financial issues.

The Carers Hub, funded by Worcestershire County Council and run by Worcestershire Association of Carers, helps to raise awareness and co-ordinate support for adult carers across Worcestershire.

Carers in the community are often providing unpaid care for family, friends or neighbours, working long hours and providing round the clock care – many not realising what they are doing makes them a carer at all.

While caring can be hugely rewarding it can also have a significant effect on carers lives. Accessing the support available is vital to help with carers’ physical and mental health, finances and wellbeing, so that they can continue to care and also have lives of their own.

If you are a carer and would like to access support, you can call the Carers Hub helpline on 0300 012 4272. Opening hours are Monday to Friday 9am to 7pm and 9am to 12pm on Saturday.

Alternatively, you can email us mail@carersworcs.org.uk or visit www.carersworcs.org.uk

where you will find information and guidance for you in your caring role. You can also read more information for carers in Caring News – the magazine for the county’s carers. You can read the latest edition here:  https://www.carersworcs.org.uk/post/caring-news-is-out-now

Technology Enabled Care Services (TECS)

What are Technology Enabled Care Services?

Technology enabled care services refers to the use of telehealth, telecare, telemedicine, telecoaching and self-care in providing care for patients with long term conditions that is convenient, accessible and cost-effective.

They are part of a scheme supporting hospital discharge by providing a 6 week free trial of there 24/7 lifeline alarm system (pendant for round neck or arm and a discreet base unit). Once the trial is over the equipment can be returned or a agreement to continue using the equipment for a small weekly charge can be agreed. Social services will then ask them to make a TECS assessment and recommend technologies that would assist them. If all agreed, then ALL the equipment is supplied FREE as part of the social care package.

You can refer yourself, a family member, friend or neighbour by filling in the form here. We only need a few details, which will go directly to our Business Support Team, who will then get in touch with the point of contact to offer more information or make an appointment to install the telecare equipment